Issue Description:
A Microsoft
Forefront Protection event IDs 7003 and 7006 appears in the application log as
a warning,
You will
notice a warning in the engines part of the FPE dashboard,
If you
clicked on engine summary you will notice an alert stating that Kaspersky antivirus
definition has failed,
You might also receive an email from FPE stating that that Kaspersky antivirus definition has
failed assuming you have configured the notification for that
Cause:
This is a
bug and till moment it is not clear if it is from Microsoft or Kaspersky side.
Resolution:
Make sure
you enable the show hidden files
On Windows
Server 2003
Browse the
following directory “C:\Documents and
Settings\All Users\Application Data” and rename the “Kaspersky SDK” folder to “Kaspersky
SDK old”
Click on
the Update All Engines Now from the actions menu
On windows
Server 2008
Browse to
the following directory “C:\ProgramData” and rename the “Kaspersky SDK” folder to “Kaspersky
SDK old”
Click on the Update All Engines Now from the actions menu
after some time a new folder will be created with the old name,
after some time a new folder will be created with the old name,
Notes:
The first attempt
to update the engines most probably will fail due to the timeout settings,
You will
need to rerun the Update All Engines Now
from the actions menu for more than once till it succeed.
see you soon, Hany Donia